Privacy Policy

Smartas Pte Ltd is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We understand the importance of your personal data and strive to handle it with care and in compliance with the Singapore Personal Data Protection Act (PDPA) and other applicable data protection laws and regulations. By using our services and accessing our website at www.smartaspos.com, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: When you register for our services or contact us, we may collect your name, email address, phone number, and postal address.
  • Payment Information: When you make payments for our services, we may collect payment card information, billing details, and transaction history.
  • Usage Information: We may collect information about your interactions with our website and services, such as the pages you visit, your IP address, device information, and browser type.
  • Customer Data: We may collect data related to your business, such as menu items, sales transactions, customer preferences, and order history.
  • Location Information: With your consent, we may collect location data to provide location-based services.
  • Communication Data: We may store your communications with us, including emails and chat messages, to provide support and improve our services.

How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To deliver the services you requested, such as processing orders, managing reservations, and enabling payments.
  • Customer Support: To provide assistance and support, answer inquiries, and address technical issues.
  • Marketing and Promotions: To send you promotional emails, newsletters, and updates about our products and services, as well as to administer surveys, contests, and giveaways.
  • Analytics and Improvement: To analyze user trends, measure the effectiveness of our services, and enhance our website and offerings.
  • Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our terms and conditions.
  • Security: To protect our services, prevent fraud, and safeguard your information.

Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us operate our business, such as payment processors, cloud hosting providers, and analytics services.
  • Business Partners: We may share information with business partners to provide you with integrated services or promotional offers.
  • Legal Obligations: We may disclose your data when required by law, government authorities, or to protect our rights, privacy, safety, or property.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or merged with the acquiring entity's data.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

Your Rights and Choices

  • Access and Correction: You have the right to access and correct your personal information by contacting us at info@smartaspos.com
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated Privacy Policy on our website with the effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Smartas Pte Ltd